Returns & Exchanges
The Science Museum of Minnesota Store wants you to be fully satisfied with your discovery; if your apparel or accessories don't fit your hypothesis, you can return them within 30 days of purchase. Items must be in their original, unworn condition with all scientific tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the fashion items you wish to send back.
Package Your Findings
Securely pack the items in their original packaging, ensuring all tags and labels are included to maintain the integrity of the product.
Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
Verification and Refund
Once our lab team inspects the returned items for quality, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing